{"id":32701,"date":"2017-11-21T23:52:38","date_gmt":"2017-11-21T23:52:38","guid":{"rendered":"http:\/\/yogurtnest.com\/?page_id=32701"},"modified":"2018-01-28T11:54:31","modified_gmt":"2018-01-28T11:54:31","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/yogurtnest.com\/en\/termos-e-condicoes\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p><strong><u>YOGURTNEST Website<\/u><\/strong><\/p>\n<p><strong><u>General Terms and Conditions<\/u><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>1 \u2013 \u201cwww.yogurtnest.com\u201d Domain Ownership<\/p>\n<p>The website www.yogurtnest.com is owned by PRIMALYNX &#8211; SUSTAINABLE SOLUTIONS, LDA. (hereinafter &#8220;YOGURTNEST&#8221;), domiciled at Rua de Meladas, 105, Santa Maria da Feira, Portugal, registered at the Santa Maria da Feira Conservat\u00f3ria do Registo Predial e Comercial under the Company Registration Number and VAT Number 514.015.950.<\/p>\n<p>This document establishes the pre-contractual and contractual information regarding the distance contract on the website www.yogurtnest.com, referred to in article 4 of Decreto-Lei n\u00ba 24\/2014, February 14.<\/p>\n<p>For any clarification related to the website www.yogurtnest.com or these General Terms and Conditions you may contact the YOGURTNEST Customer Service through any of the following means:<\/p>\n<p>&nbsp;<\/p>\n<p><em>Email<\/em>: info@yogurtnest.com<\/p>\n<p>Letter: Rua de Meladas, 105<\/p>\n<p>4535-186 Mozelos, PORTUGAL<\/p>\n<p>&nbsp;<\/p>\n<p>2 &#8211; Object and Scope of Application<\/p>\n<p>These General Terms and Conditions apply to the users of the website www.yogurtnest.com, as well as any commercial transactions made through the YOGURTNEST Online store, available on the website.<\/p>\n<p>Navigation in the website, as well as the purchase of any product in the online store YOGURTNEST Online, implies the acceptance of the present General Terms and Conditions by the Client or User.<\/p>\n<p>YOGURTNEST reserves the right to change these General Terms and Conditions without prior notice. Any changes will be published on the website <a href=\"https:\/\/www.yogurtnest.com\">www.yogurtnest.com<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>3 &#8211; Information About Contents<\/p>\n<p>Reproduction, transfer, distribution or storage of the contents of the www.yogurtnest.com website, without prior written permission, granted by YOGURTNEST, is prohibited for purposes other than strict personal use.<\/p>\n<p>YOGURTNEST reserves the right to modify, at any time, the information and commercial offers presented on: Products, prices, promotions, commercial conditions and services.<\/p>\n<p>It is expressly forbidden to create links to this website, regardless of the intended purpose, without prior authorization from YOGURTNEST. The use of the www.yogurtnest.com domain for abusive purposes, or without prior authorization, will be subjected to legal action by YOGURTNEST. In the event you may find, in other websites, links to www.yogurtnest.com, YOGURTNEST has no responsibility, whatsoever, for the page origin, or the contents inscribed therein.<\/p>\n<p>Every effort has been made to ensure that the information presented here is free of typographical errors and, whenever they occur, YOGURTNEST will proceed, as soon as possible, to correct it.<\/p>\n<p>The photographs displayed on the website are merely illustrative. As such, YOGURTNEST recommends that the Customer check the detailed description of the product in order to obtain complete information about its characteristics.<\/p>\n<p>In the case that the information presented does not match the actual characteristics of the product, the Customer has the right to rescind the purchase and sale agreement, under the terms of these General Terms and Conditions, and the applicable legal terms.<\/p>\n<p>All the contractual information, as well as the information on the products, communications by e-mail and formalization of the sale is written in the Portuguese language.<\/p>\n<p>&nbsp;<\/p>\n<p>4 &#8211; Terms of Use of <a href=\"https:\/\/www.yogurtnest.com\">www.yogurtnest.com<\/a><\/p>\n<p>These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.\u00a0\u00a0 If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.<\/p>\n<p>You must be at least 18 years of age to use this website.\u00a0 By using this website (and by agreeing to these terms and conditions) you warrant and represent that you are at least 18 years of age.<\/p>\n<p>Users agree to use this website in compliance with the provisions of applicable law, refraining from using it for activities contrary to law, morality and good manners, or rights and interests of third parties.<\/p>\n<p>5 \u2013 Intellectual Property<\/p>\n<p>The User acknowledges that all intellectual property rights, including, but not limited to, software rights, codes (source code, object code, etc.), copyright, designs, user interface, know-how, trademarks, logos and trade secrets are and will remain the property of YOGURTNEST.<\/p>\n<p>The use of the YOGURTNEST website and accessory features does not grant the User any license with respect to the said rights, nor can it be presumed, at any time, to grant.<\/p>\n<p>These terms do not assign to the User any rights to use any trademarks and\/or logos belonging to YOGURTNEST or its affiliates.<\/p>\n<p>In what concerns rights not explicitly stated and listed in this clause, at no time may such an omission be interpreted in a different sense, and should, in case of doubt, always be interpreted to the effect that the use in question is expressly prohibited by YOGURTNEST.<\/p>\n<p>The following actions are expressly prohibited to the User:<\/p>\n<ul>\n<li>Interfere with or disrupt the integrity or execution of the services;<\/li>\n<li>To seek unauthorized access to the YOGURTNEST website and\/or its computer systems;<\/li>\n<li>Create derivative works from the YOGURTNEST website or any services provided in accordance;<\/li>\n<li>Access or use the YOGURTNEST website to build a competing product and\/or service, or copy any feature, function or graphic, for competing purposes.<\/li>\n<li>Copy, reproduce, distribute, transmit, broadcast, display, sell, license, disclose or otherwise exploit the contents of the website for any other purpose without the prior written consent of YOGURTNEST or, where applicable, licensors of YOGURTNEST.<\/li>\n<li>Copy, translate, disassemble or decompile, create or otherwise attempt to create, by reverse engineering or otherwise, the source code or the object code of the website, as well as third-party tools and applications and the software associated with the website functionality or remove any notice of confidentiality or intellectual property.<\/li>\n<\/ul>\n<p>In the case You violate any of the above provisions, in addition to YOGURTNEST&#8217;s right to, immediately, terminate this Agreement, you agree to compensate YOGURTNEST for losses and damages caused.<\/p>\n<p>&nbsp;<\/p>\n<p>6 &#8211; Personal information and privacy policy<\/p>\n<p>The treatment of personal information, within the scope of data protection, is governed by YOGURTNEST\u2019s Privacy Policy and should be consulted for this purpose.<\/p>\n<p>The User may not use software tools to collect personal information, such as robots, crawlers, or other automatic mechanisms.<\/p>\n<p>&nbsp;<\/p>\n<p>7 &#8211; Responsibilities<\/p>\n<p>All Products sold on www.yogurtnest.com comply with the Portuguese legislation.<\/p>\n<p>YOGURTNEST is not liable for damages resulting from interference, interruptions, computer viruses, malfunctions or disconnections of the operating system which may temporarily prevent access, navigation or service to Users.<\/p>\n<p>In no event shall YOGURTNEST and\/or its representatives and employees be held liable for any damages that may arise, even accidentally, from the malfunction of this website, for any reason and for any length of time that such malfunction lasts, or for any damage caused by the reproduction, use or exploitation that violates the provisions of these General Terms and Conditions.<\/p>\n<p>&nbsp;<\/p>\n<p>8 &#8211; Obligations of Users and Clients<\/p>\n<p>The User and the Client agree to observe and comply with these General Terms and Conditions, namely:<\/p>\n<ol>\n<li>To refrain from introducing, storing or disseminating, through the website, defamatory, obscene, libelous, xenophobic and\/or any other content that violates the general principles of law and public order;<\/li>\n<li>Not to assume false identities;<\/li>\n<li>To provide personal data and a correct address so that YOGURTNEST can process the orders properly;<\/li>\n<li>Refrain from testing and evaluating system vulnerability and violate security systems.<\/li>\n<\/ol>\n<p>The User is, therefore, expressly prohibited from transmitting messages or information that are abusive, misleading, defamatory, obscene or in any way violating the right to privacy or the intellectual or industrial property of third parties, as well as to make available any information that may be harmful to third parties or to the website proprietor.<\/p>\n<p>YOGURTNEST reserves the right to delete the account of the User or Client that performs any of these acts.<\/p>\n<p>The User or Client is responsible for the accuracy of the data transmitted to YOGURTNEST and agree to immediately update his YOGURTNEST Registration Account on the ww.yogurtnest.com website, any changes thereto.<\/p>\n<p>YOGURTNEST declines any responsibility for any delay or impossibility of processing the order, namely in the delivery, due to error or insufficiency data communicated by the Customer.<\/p>\n<p>&nbsp;<\/p>\n<p>9 &#8211; Online Ordering<\/p>\n<p>To complete your purchases, through the website www.yogurtnest.com, you need to register as a Customer by completing the form, available online. Once you have registered, simply enter all the items you wish to purchase in the virtual shopping basket. You should follow all the steps of the purchase so that it is completed successfully.<\/p>\n<p>The validation of the purchase order implies that the Customer has understood and expressly accepts the present General Terms and Conditions, available for consultation on the website www.yogurtnest.com. The data, registered by YOGURTNEST, constitute proof of the sum of transactions completed between YOGURTNEST and the Client. It is the responsibility of YOGURTNEST to archive the contract is formalization electronic document and to keep it accessible.<\/p>\n<p>As soon as you complete your purchase, you will receive an automatic email confirming the transaction. If the data is not correct, you can request for it to be changed immediately.<\/p>\n<p>In order to purchase the Products sold at www.yogurtnest.com, YOGURTNEST accepts the following payment methods:<\/p>\n<p>&#8211; Paypal<\/p>\n<p>&#8211; Bank transfer<\/p>\n<p>&#8211; ATM<\/p>\n<p>&nbsp;<\/p>\n<p>10 &#8211; Product Availability<\/p>\n<p>The product catalog of www.yogurtnest.com (YOGURTNEST online store) is independent of physical stores, both in price level and quantities in stock. All promotional campaigns have limited and exclusive stock for online marketing.<\/p>\n<p>YOGURTNEST will, only, process an order placed by a Customer upon confirmation of payment. Therefore, YOGURTNEST cannot guarantee the availability of the item until the beginning of the aforesaid order processing.<\/p>\n<p>YOGURTNEST only dispatches on weekdays. The normal period of dispatch, for each of the Products, shall not exceed 6 (six) business days.<\/p>\n<p>&nbsp;<\/p>\n<p>If an order is shipped by mail, or carrier (TNT, DHL, or otherwise) and the Customer is not available to successfully receive it, any additional shipping costs will be the responsibility of the Customer.<\/p>\n<p>&nbsp;<\/p>\n<p>In the event that an ordered product is not available, YOGURTNEST will contact the customer in case the delivery period or price of the article changes. The order processing will only continue after consent given by the Customer.<\/p>\n<p>In case of absolute unavailability of the ordered Product, YOGURTNEST may propose, to the Client, the supply of a Product of equivalent quality and price. In this case, the order processing will only continue after consent given by the Customer.<\/p>\n<p>In case of absolute unavailability of the ordered Product, and impossibility of proposing a product of equivalent quality and price, or the Customer not having given its consent to the adjustment of the original order, YOGURTNEST will reimburse the amounts paid by the Customer, within a maximum of 14 (fourteen) days after notice of cancellation.<\/p>\n<p>Any delay in the shipment of articles, regarding to the dates presented, does not grant the Client the right to any compensation.<\/p>\n<p>&nbsp;<\/p>\n<p>11 &#8211; Cancellations, Exchanges and Returns<\/p>\n<p>The Customer may cancel his order at any moment, until it has been shipped, being entitled to the reimbursement of all the amounts paid. Upon receipt of the order, the Client may exercise his right of free resolution under the terms legally established and designated below, namely, within the scope of Decreto-Lei n.\u00ba 24\/2014 of February 14.<\/p>\n<p>Failure to pay the order within 4 (four) days after the date of purchase implies the automatic cancellation thereof.<\/p>\n<p>In accordance with the provisions of Decreto-Lei n.\u00ba 7\/2004 of January 7 (with the changes conferred by Decreto-Lei n.\u00ba 62\/2009, of March 10, and by Lei n.\u00ba 46\/2012, of August 29. YOGURTNEST reserves the right to unilaterally cancel the order whenever there is a programming error, a malfunction of the YOGURTNEST computers, as well as the possibility that the contract proposal arrives corrupted at its destination, the error residing in an essential element of the contract.<\/p>\n<p>According to the applicable Law, YOGURTNEST consents on the exchange or return (contract resolution) of purchased products, within a maximum period of 14 (fourteen) days from the date of receipt by the Client, devoid of monetary compensation and the need to state the reason.<\/p>\n<p>The Customer has the right to terminate the contract without incurring any costs within 14 (fourteen) days from the day following the day: (i) in which the Customer or a third party appointed by him, other than the carrier, acquires possession of the goods or (ii) in which the Customer or a third party appointed by him, other than the carrier, acquires physical possession of the last good when the consumer has ordered several goods in a single order and the goods were delivered separately.<\/p>\n<p>In order to exercise his\/her right of free resolution, the Client shall communicate his\/her decision to terminate the contract by means of an unequivocal statement addressed to one of the means of communication presented in Condition 1.<\/p>\n<p>For the resolution period to be respected, it is sufficient that the communication concerning the exercise of the right to resolution is sent before the end of the resolution period.<\/p>\n<p>In the event of contract resolution, the Customer will be reimbursed for all payments made, excluding any costs of delivery, without undue delay and in any case no later than 14 (fourteen) days after the day YOGURTNEST receives the returned products.<\/p>\n<p>Refunds will be made using the same means of payment that was used by the Customer, in the initial transaction, unless otherwise agreed to by the Customer.<\/p>\n<p>YOGURTNEST hereby informs that it may withhold the refund until it has received the returned goods, or until the customer presents proof of delivery of the goods, whichever occurs first.<\/p>\n<p>The Client must return the goods without undue delay and no later than 14 (fourteen) days from the day on which YOGURTNEST was notified of the contract resolution, provided that it is complied with if the Customer returns the goods before 14 (fourteen) days.<\/p>\n<p>If you wish to exchange products, you may contact the Yogurtnest.com Customer Support, which will provide you with all the information necessary for the exchange to be processed. In no case shall the Customer send the articles to YOGURTNEST without prior contact, since they will not be accepted.<\/p>\n<p>In the return and exchange of articles the Customer must respect the following conditions:<\/p>\n<ol>\n<li>Return the articles in the same condition as you received them, with full original packaging and accompanied by the respective cash receipt or original invoice;<\/li>\n<li>Perishable goods that are susceptible to deterioration, or that by their nature have shelf lives shorter than the deadline provided here for return of Products will not be accepted;<\/li>\n<li>YOGURTNEST will not accept any exchange or return of personalized articles, made according to Customer&#8217;s specifications.<\/li>\n<\/ol>\n<p>After contact with Customer Service and you being given the return instructions, you may send us the item, properly packed, with original packaging, for the address stated in Condition 1.<\/p>\n<p>All articles will be checked upon arrival at our service and only those that respect the return conditions will be accepted for exchange or return.<\/p>\n<p>It is the Customer\u2019s responsibility to support the costs of such return, namely the shipping costs.<\/p>\n<p>&nbsp;<\/p>\n<p>YOGURTNEST does not recognize the right to contract resolution in the following situations:<\/p>\n<ol>\n<li>Personalized Goods, made according to consumer specifications;<\/li>\n<li>Goods which, by their nature, cannot be returned or are likely to deteriorate or exceed its shelf life;<\/li>\n<li>Sealed goods which, for health and hygiene reasons, cannot be returned open;<\/li>\n<li>Goods which, by nature, are inseparable from other articles.<\/li>\n<\/ol>\n<p>The following types of products are, straightaway, excluded from contract resolution:<\/p>\n<ol>\n<li>a) Fresh products, baby food, food supplements, and any other foodstuff.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>12 &#8211; Consumer Goods Warranty<\/p>\n<p>Pursuant to Decreto-Lei n.\u00ba 67\/2003, of April 8, as amended by Decreto-Lei n.\u00ba 84\/2008, of May 21, all products sold on www.yogurtnest.com are covered by a warranty of conformity of the goods corresponding to a period of two (2) years.<\/p>\n<p>However, the application of the Consumer Goods Warranty should be adapted to the nature of the goods marketed by YOGURTNEST.<\/p>\n<p>Thus, products such as fresh foods, baby foods, food supplements, and any other foodstuffs (perishable goods of limited duration, such as yogurt starter) have, necessarily, shorter shelf lives that are not covered by the scope of Decreto-Lei n.\u00ba 67\/2003, of April 8.<\/p>\n<p>If the purchased product proves to be defective, the Customer must notify YOGURTNEST, stating the order number and describing the malfunction. The costs of returning or collecting items, within the warranty period, will be borne by YOGURTNEST.<\/p>\n<p>Upon receipt, the defected product will be checked and, in the case of any failure of conformity, it will be replaced. In this case, YOGURTNEST will replace the Product and re-send it to the Customer&#8217;s address without any additional cost.<\/p>\n<p>&nbsp;<\/p>\n<p>13 &#8211; Applicable Legislation<\/p>\n<p>All purchases made on the website www.yogurtnest.com are subject to Portuguese Law. Any conflict or divergence of interpretation of the General Terms and Conditions shall be submitted to the competent Portuguese Court of Law.<\/p>\n<p>If you reside outside Continental Portugal, YOGURTNEST hereby notifies that any legal proceeding must be referred to the Portuguese Courts.<\/p>\n<p>&nbsp;<\/p>\n<p>14 &#8211; Alternative Dispute Resolution Entities<\/p>\n<p>In accordance with the provisions of article 18.\u00ba da Lei n.\u00ba 144\/2015, of September 8, you are, hereby, notified that, in the event of a dispute, a User or Customer may to use the following entities:<\/p>\n<ol>\n<li>Centro de Arbitragem de Conflitos de Consumo de Lisboa<\/li>\n<\/ol>\n<p>http:\/\/www.centroarbitragemlisboa.pt\/<\/p>\n<ol start=\"2\">\n<li>Centro de Arbitragem de Conflitos de Consumo do Vale do Ave\/Tribunal Arbitral<\/li>\n<\/ol>\n<p>http:\/\/www.triave.pt\/<\/p>\n<ol start=\"3\">\n<li>CIAB \u2013 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo (Tribunal Arbitral de Consumo)<\/li>\n<\/ol>\n<p>http:\/\/www.ciab.pt\/<\/p>\n<ol start=\"4\">\n<li>CNIACC \u2013 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/li>\n<\/ol>\n<p>http:\/\/www.arbitragemdeconsumo.org\/<\/p>\n<ol start=\"5\">\n<li>Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra<\/li>\n<\/ol>\n<p>http:\/\/www.centrodearbitragemdecoimbra.com<\/p>\n<ol start=\"6\">\n<li>CIMAAL \u2013 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Conflitos de Consumo do Algarve<\/li>\n<\/ol>\n<p>http:\/\/www.consumidoronline.pt\/<\/p>\n<ol start=\"7\">\n<li>Centro de Informa\u00e7\u00e3o de Consumo e Arbitragem do Porto<\/li>\n<\/ol>\n<blockquote class=\"wp-embedded-content\" data-secret=\"ntUt5JtLQn\"><p><a href=\"http:\/\/www.cicap.pt\/\">Home<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" src=\"http:\/\/www.cicap.pt\/embed\/#?secret=ntUt5JtLQn\" data-secret=\"ntUt5JtLQn\" width=\"600\" height=\"338\" title=\"&#8220;Home&#8221; &#8212; CICAP\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<ol start=\"8\">\n<li>Centro de Arbitragem de Conflitos de Consumo da Madeira<\/li>\n<\/ol>\n<p>http:\/\/www.srrh.gov-madeira.pt\/<\/p>\n<p>In the case of online consumer disputes, the consumer may also use the European Online Dispute Resolution Platform available at <a href=\"http:\/\/ec.europa.eu\/consumers\/odr\">http:\/\/ec.europa.eu\/consumers\/odr<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>YOGURTNEST Website General Terms and Conditions &nbsp; 1 \u2013 \u201cwww.yogurtnest.com\u201d Domain Ownership The website www.yogurtnest.com is owned by PRIMALYNX &#8211; SUSTAINABLE SOLUTIONS, LDA. (hereinafter &#8220;YOGURTNEST&#8221;), domiciled at Rua de Meladas, 105, Santa Maria da Feira, Portugal, registered at the Santa Maria da Feira Conservat\u00f3ria do Registo Predial e Comercial under the Company Registration Number and [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<p><b>Condi\u00e7\u00f5es Gerais de Contrata\u00e7\u00e3o e Utiliza\u00e7\u00e3o do Website YOGURTNEST<\/b><\/p><p><span style=\"font-weight: 400;\">1 \u2013 Titularidade do Dom\u00ednio \u201cwww.yogurtnest.com\u201d<\/span><\/p><p><span style=\"font-weight: 400;\">O <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> www.yogurtnest.com \u00e9 propriedade da PRIMALYNX - SUSTAINABLE SOLUTIONS, LDA. (doravante apenas \u201cYOGURTNEST\u201d), com sede na Rua de Meladas, 105, Santa Maria da Feira, registada na Conservat\u00f3ria do Registo Predial e Comercial de Santa Maria da Feira sob o n\u00famero \u00fanico de matr\u00edcula e de pessoa colectiva \u00a0514.015.950.<\/span><\/p><p><span style=\"font-weight: 400;\">O presente documento estabelece a informa\u00e7\u00e3o pr\u00e9-contratual e contratual relativa aos contratos celebrados \u00e0 dist\u00e2ncia no <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> www.yogurtnest.com, a que alude o artigo 4\u00ba do Decreto-Lei n\u00ba 24\/2014 de 14 de fevereiro.<\/span><\/p><p><span style=\"font-weight: 400;\">Para qualquer esclarecimento relacionado com o <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><a href=\"https:\/\/www.yogurtnest.com\/\"> <span style=\"font-weight: 400;\">www.yogurtnest.com<\/span><\/a><span style=\"font-weight: 400;\"> ou com as presentes Condi\u00e7\u00f5es Gerais de Contrata\u00e7\u00e3o e Utiliza\u00e7\u00e3o poder\u00e1 contactar o Servi\u00e7o de Apoio ao Cliente da YOGURTNEST atrav\u00e9s de qualquer um dos seguintes meios:<\/span><\/p><p><i><span style=\"font-weight: 400;\">Email<\/span><\/i><span style=\"font-weight: 400;\">: info@yogurtnest.com<\/span><\/p><p><span style=\"font-weight: 400;\">Carta: Rua de Meladas, 105<\/span><\/p><p><span style=\"font-weight: 400;\">4535-186 Mozelos, PORTUGAL<\/span><\/p><p><span style=\"font-weight: 400;\">2 \u2013 Objecto e \u00c2mbito de Aplica\u00e7\u00e3o<\/span><\/p><p><span style=\"font-weight: 400;\">As presentes Condi\u00e7\u00f5es Gerais de Contrata\u00e7\u00e3o e Utiliza\u00e7\u00e3o, aplicam-se aos utilizadores do <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> www.yogurtnest.com e bem assim a quaisquer transac\u00e7\u00f5es de natureza comercial realizadas atrav\u00e9s da loja virtual YOGURTNEST Online dispon\u00edvel no mesmo.<\/span><\/p><p><span style=\"font-weight: 400;\">A navega\u00e7\u00e3o no <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\">, bem como a compra de qualquer produto na loja virtual YOGURTNEST Online, implica a aceita\u00e7\u00e3o das presentes Condi\u00e7\u00f5es Gerais de Contrata\u00e7\u00e3o e Utiliza\u00e7\u00e3o pelo Utilizador e pelo Cliente.<\/span><\/p><p><span style=\"font-weight: 400;\">A YOGURTNEST reserva-se no direito de alterar as presentes Condi\u00e7\u00f5es Gerais de Contrata\u00e7\u00e3o e Utiliza\u00e7\u00e3o sem aviso pr\u00e9vio, sendo quaisquer altera\u00e7\u00f5es publicadas no <\/span><i><span style=\"font-weight: 400;\">website <\/span><\/i><a href=\"https:\/\/www.yogurtnest.com\"><span style=\"font-weight: 400;\">www.yogurtnest.com<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">3 \u2013 Informa\u00e7\u00e3o Sobre Conte\u00fados<\/span><\/p><p><span style=\"font-weight: 400;\">A reprodu\u00e7\u00e3o, transfer\u00eancia, distribui\u00e7\u00e3o ou armazenamento dos conte\u00fados do<\/span><i><span style=\"font-weight: 400;\"> website<\/span><\/i><span style=\"font-weight: 400;\"> www.yogurtnest.com sem autoriza\u00e7\u00e3o pr\u00e9via escrita concedida pela YOGURTNEST \u00e9 proibida para outros fins que n\u00e3o o uso estritamente pessoal.<\/span><\/p><p><span style=\"font-weight: 400;\">A YOGURTNEST reserva-se no direito de modificar a qualquer momento a informa\u00e7\u00e3o e oferta comercial apresentada sobre: Produtos, pre\u00e7os, promo\u00e7\u00f5es, condi\u00e7\u00f5es comerciais e servi\u00e7os.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00c9 expressamente proibida a introdu\u00e7\u00e3o de links do presente <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\">, independentemente do fim pretendido, sem autoriza\u00e7\u00e3o pr\u00e9via da YOGURTNEST. A utiliza\u00e7\u00e3o do dom\u00ednio www.yogurtnest.com com fins abusivos, e sem autoriza\u00e7\u00e3o pr\u00e9via, \u00e9 suscept\u00edvel de recurso aos meios legais competentes por parte da YOGURTNEST. Na eventualidade de encontrar noutros <\/span><i><span style=\"font-weight: 400;\">websites<\/span><\/i><span style=\"font-weight: 400;\">, links que lhe permitam o acesso a www.yogurtnest.com, informamos que a YOGURTNEST n\u00e3o tem qualquer responsabilidade nem sobre a proveni\u00eancia da p\u00e1gina nem sobre os conte\u00fados nela inscritos.<\/span><\/p><p><span style=\"font-weight: 400;\">Foram efectuados todos os esfor\u00e7os para que a informa\u00e7\u00e3o aqui apresentada se encontre isenta de erros tipogr\u00e1ficos e sempre que estes ocorram, a YOGURTNEST proceder\u00e1 logo que poss\u00edvel \u00e0 respectiva correc\u00e7\u00e3o.<\/span><\/p><p><span style=\"font-weight: 400;\">As fotografias apresentadas no <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> s\u00e3o meramente ilustrativas. Como tal, a YOGURTNEST recomenda que o Cliente consulte a descri\u00e7\u00e3o detalhada do produto de modo a obter a informa\u00e7\u00e3o completa acerca das respectivas caracter\u00edsticas.<\/span><\/p><p><span style=\"font-weight: 400;\">No caso da informa\u00e7\u00e3o apresentada n\u00e3o corresponder \u00e0s reais caracter\u00edsticas do produto, assiste ao Cliente o direito \u00e0 resolu\u00e7\u00e3o do contrato de compra e venda nos termos destas Condi\u00e7\u00f5es Gerais de Contrata\u00e7\u00e3o e Utiliza\u00e7\u00e3o e nos termos legais aplic\u00e1veis.<\/span><\/p><p><span style=\"font-weight: 400;\">Todas as informa\u00e7\u00f5es contratuais est\u00e3o escritas em l\u00edngua portuguesa, assim como a informa\u00e7\u00e3o dos artigos, comunica\u00e7\u00f5es por <\/span><i><span style=\"font-weight: 400;\">email <\/span><\/i><span style=\"font-weight: 400;\">e formaliza\u00e7\u00e3o da venda.<\/span><\/p><p><span style=\"font-weight: 400;\">4 \u2013 Condi\u00e7\u00f5es de Utiliza\u00e7\u00e3o de<\/span><a href=\"https:\/\/www.yogurtnest.com\/\"> <span style=\"font-weight: 400;\">www.yogurtnest.<\/span><\/a><span style=\"font-weight: 400;\">com<\/span><\/p><p><span style=\"font-weight: 400;\">Os Utilizadores comprometem-se a utilizar este <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> em cumprimento com o disposto na legisla\u00e7\u00e3o aplic\u00e1vel, abstendo-se de utilizar o mesmo para atividades contr\u00e1rias \u00e0 lei, \u00e0 moral e bons costumes, ou direitos e interesses de terceiros.<\/span><\/p><p><span style=\"font-weight: 400;\">5 \u2013 Propriedade Intelectual<\/span><\/p><p><span style=\"font-weight: 400;\">O Utilizador reconhece que todos os direitos de propriedade intelectual, incluindo-se, nomeadamente, mas n\u00e3o limitando a, direitos sobre o <\/span><i><span style=\"font-weight: 400;\">software<\/span><\/i><span style=\"font-weight: 400;\">, c\u00f3digos (fonte, objecto, etc.), direitos de autor, designs, interface de utilizador, know-how, marcas, log\u00f3tipos e segredos comerciais, s\u00e3o e permanecer\u00e3o da titularidade da YOGURTNEST.<\/span><\/p><p><span style=\"font-weight: 400;\">A utiliza\u00e7\u00e3o do <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> YOGURTNEST e funcionalidades acess\u00f3rias n\u00e3o atribui ao Utilizador qualquer licen\u00e7a quanto aos referidos direitos, nem pode ser presumido, em momento algum, que atribua.<\/span><\/p><p><span style=\"font-weight: 400;\">Os presentes termos n\u00e3o atribuem ao Utilizador quaisquer direitos de utiliza\u00e7\u00e3o de quaisquer marcas e\/ou logotipos pertencentes \u00e0 YOGURTNEST ou seus associados.<\/span><\/p><p><span style=\"font-weight: 400;\">A YOGURTNEST reserva-se quanto a todos os direitos que n\u00e3o estejam expressamente previstos e elencados na presente cl\u00e1usula, ou que venham a existir, n\u00e3o podendo, em momento algum tal omiss\u00e3o ser interpretada em sentido diferente, devendo, em caso de d\u00favida, ser sempre interpretado no sentido de que a utiliza\u00e7\u00e3o em causa \u00e9 expressamente proibida pela YOGURTNEST.<\/span><\/p><p><span style=\"font-weight: 400;\">Ao Utilizador est\u00e3o expressamente proibidas as seguintes ac\u00e7\u00f5es:<\/span><\/p><p><span style=\"font-weight: 400;\">(a)<\/span><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">Interferir ou interromper a integridade ou a execu\u00e7\u00e3o dos servi\u00e7os;<\/span><\/p><p><span style=\"font-weight: 400;\">(b)<\/span><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">Procurar obter acesso n\u00e3o autorizado ao <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> YOGURTNEST e\/ou seus sistemas inform\u00e1ticos;<\/span><\/p><p><span style=\"font-weight: 400;\">(c)<\/span><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">Criar trabalhos derivados do <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> YOGURTNEST ou quaisquer servi\u00e7os fornecidos no seu \u00e2mbito;<\/span><\/p><p><span style=\"font-weight: 400;\">(d)<\/span><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">Aceder ou utilizar o <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> YOGURTNEST para construir um servi\u00e7o e\/ou produto concorrente, ou copiar qualquer recurso, fun\u00e7\u00e3o ou gr\u00e1fico para fins de concorr\u00eancia.<\/span><\/p><p><span style=\"font-weight: 400;\">(e)<\/span><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">Copiar, reproduzir, distribuir, transmitir, difundir, exibir, vender, licenciar, divulgar, ou de qualquer outra forma explorar os conte\u00fados do <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> para qualquer outro fim sem o pr\u00e9vio consentimento por escrito da YOGURTNEST ou, onde aplic\u00e1vel, dos licenciadores da YOGURTNEST.<\/span><\/p><p><span style=\"font-weight: 400;\">(f)<\/span><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">Copiar, traduzir, desmontar ou descompilar, criar ou tentar criar, por engenharia inversa ou de outra forma, o c\u00f3digo-fonte ou o c\u00f3digo-objeto do <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\">, assim como de ferramentas e aplica\u00e7\u00f5es de terceiros e do <\/span><i><span style=\"font-weight: 400;\">software<\/span><\/i><span style=\"font-weight: 400;\"> associado \u00e0 operacionalidade do mesmo, nem remover quaisquer avisos de confidencialidade ou de propriedade intelectual.<\/span><\/p><p><span style=\"font-weight: 400;\">Caso o Utilizador viole alguma das disposi\u00e7\u00f5es antes mencionadas, para al\u00e9m do direito que cabe \u00e0 YOGURTNEST de resolver imediatamente o presente Acordo, o Utilizador obriga-se a compensar a YOGURTNEST por preju\u00edzos e danos causados.<\/span><\/p><p><span style=\"font-weight: 400;\">6 \u2013 Informa\u00e7\u00f5es pessoais e pol\u00edtica de privacidade<\/span><\/p><p><span style=\"font-weight: 400;\">O tratamento de informa\u00e7\u00f5es de natureza pessoal enquadr\u00e1veis no \u00e2mbito da protec\u00e7\u00e3o de dados \u00e9 regido pela Pol\u00edtica de Privacidade da YOGURTNEST, devendo para esse efeito ser consultada.<\/span><\/p><p><span style=\"font-weight: 400;\">O Utilizador n\u00e3o poder\u00e1 utilizar ferramentas de software para recolha de informa\u00e7\u00f5es de natureza pessoal, nomeadamente, rob\u00f4s, <\/span><i><span style=\"font-weight: 400;\">crawlers<\/span><\/i><span style=\"font-weight: 400;\">, ou outros mecanismos autom\u00e1ticos.<\/span><\/p><p><span style=\"font-weight: 400;\">7 \u2013 Responsabilidades<\/span><\/p><p><span style=\"font-weight: 400;\">Todos os Produtos comercializados no www.yogurtnest.com encontram-se em conformidade com a legisla\u00e7\u00e3o portuguesa.<\/span><\/p><p><span style=\"font-weight: 400;\">A YOGURTNEST n\u00e3o \u00e9 respons\u00e1vel por preju\u00edzos decorrentes de interfer\u00eancias, interrup\u00e7\u00f5es, v\u00edrus inform\u00e1ticos, avarias ou desconex\u00f5es do sistema operativo que possam impedir, temporariamente, o acesso, a navega\u00e7\u00e3o ou a presta\u00e7\u00e3o de servi\u00e7os aos Utilizadores.<\/span><\/p><p><span style=\"font-weight: 400;\">Em caso algum, poder\u00e1 a YOGURTNEST e\/ou os seus representantes e trabalhadores serem responsabilizados por quaisquer danos que possam advir, mesmo acidentalmente, do mau funcionamento deste <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\">, a qualquer t\u00edtulo e seja qual o tempo pelo que se prolongue tal mau funcionamento, ou pelos eventuais danos causados pela reprodu\u00e7\u00e3o, utiliza\u00e7\u00e3o ou explora\u00e7\u00e3o que transgrida o disposto nas presentes Condi\u00e7\u00f5es Gerais de Contrata\u00e7\u00e3o e Utiliza\u00e7\u00e3o.<\/span><\/p><p><span style=\"font-weight: 400;\">8 \u2013 Obriga\u00e7\u00f5es dos Utilizadores e Clientes<\/span><\/p><p><span style=\"font-weight: 400;\">O Utilizador e o Cliente comprometem-se a cumprir e a respeitar as presentes Condi\u00e7\u00f5es Gerais de Contrata\u00e7\u00e3o e Utiliza\u00e7\u00e3o, nomeadamente:<\/span><\/p><ol><li><span style=\"font-weight: 400;\">a)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">A abster-se de introduzir, armazenar ou difundir atrav\u00e9s do <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> conte\u00fados difamat\u00f3rios, obscenos, injuriosos, xen\u00f3fobos e\/ou de qualquer outra \u00edndole que violem os princ\u00edpios gerais de direito e a ordem p\u00fablica;<\/span><\/li><li><span style=\"font-weight: 400;\">b)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">A n\u00e3o utilizar identidades falsas;<\/span><\/li><li><span style=\"font-weight: 400;\">c)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">A facultar os dados pessoais e as moradas correctas de modo a que a YOGURTNEST possa processar devidamente as encomendas;<\/span><\/li><li><span style=\"font-weight: 400;\">d)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">A n\u00e3o testar e avaliar a vulnerabilidade do sistema e quebrar a seguran\u00e7a instalada.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">Encontra-se assim expressamente vedado ao Utilizador transmitir mensagens ou informa\u00e7\u00e3o injuriosa, enganosa, difamat\u00f3ria, obscena ou que viole, por qualquer forma, o direito \u00e0 intimidade ou \u00e0 propriedade intelectual ou industrial de terceiros, bem como a disponibiliza\u00e7\u00e3o de qualquer informa\u00e7\u00e3o que possa ser prejudicial para terceiros ou para o titular do <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">A YOGURTNEST reserva-se o direito a eliminar a conta do Utilizador ou Cliente que concretize alguma destas situa\u00e7\u00f5es.<\/span><\/p><p><span style=\"font-weight: 400;\">O Cliente \u00e9 respons\u00e1vel pela veracidade dos dados comunicados \u00e0 YOGURTNEST e compromete-se a inserir de imediato na sua Conta de Registo YOGURTNEST no <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> ww.yogurtnest.com, quaisquer altera\u00e7\u00f5es aos mesmos.<\/span><\/p><p><span style=\"font-weight: 400;\">A YOGURTNEST declina qualquer responsabilidade por eventual atraso ou impossibilidade de processamento da encomenda, nomeadamente no acto de entrega, decorrente de erro ou insufici\u00eancia dos dados comunicados pelo Cliente.<\/span><\/p><p><span style=\"font-weight: 400;\">9 \u2013 Realiza\u00e7\u00e3o de Encomenda Online<\/span><\/p><p><span style=\"font-weight: 400;\">Para a realiza\u00e7\u00e3o de compras atrav\u00e9s do <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> www.yogurtnest.com \u00e9 necess\u00e1rio registar-se como Cliente preenchendo o formul\u00e1rio dispon\u00edvel online. Depois de registado, basta inserir no cesto de compras virtual todos os artigos que pretenda adquirir. Dever\u00e1 seguir todos os passos da compra para que a mesma fique finalizada com sucesso.<\/span><\/p><p><span style=\"font-weight: 400;\">A valida\u00e7\u00e3o do pedido de compra implica que o Cliente tomou conhecimento e aceita, de forma expressa, as presentes Condi\u00e7\u00f5es Gerais de Contrata\u00e7\u00e3o e Utiliza\u00e7\u00e3o, dispon\u00edveis para consulta no <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><a href=\"https:\/\/www.yogurtnest.com\/\"> <span style=\"font-weight: 400;\">www.yogurtnest.com<\/span><\/a><span style=\"font-weight: 400;\">. Os dados registados pela YOGURTNEST constituem prova do conjunto de transac\u00e7\u00f5es efectuadas entre a YOGURTNEST e o Cliente. \u00c9 da responsabilidade da YOGURTNEST arquivar o documento electr\u00f3nico em que se formalize o contrato e mant\u00ea-lo acess\u00edvel.<\/span><\/p><p><span style=\"font-weight: 400;\">Logo que termine a sua compra, receber\u00e1 um <\/span><i><span style=\"font-weight: 400;\">email<\/span><\/i><span style=\"font-weight: 400;\"> autom\u00e1tico a confirmar a transac\u00e7\u00e3o. Caso os dados n\u00e3o estejam correctos poder\u00e1 pedir de imediato a sua altera\u00e7\u00e3o.<\/span><\/p><p><span style=\"font-weight: 400;\">Na compra dos Produtos comercializados em www.yogurtnest.com a YOGURTNEST admite as seguintes modalidades de pagamento:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">Paypal;<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">Transfer\u00eancia banc\u00e1ria;<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">Multibanco.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">10 \u2013 Disponibilidade dos Produtos<\/span><\/p><p><span style=\"font-weight: 400;\">O cat\u00e1logo de Produtos da<\/span><a href=\"https:\/\/www.yogurtnest.com\/\"> <span style=\"font-weight: 400;\">www.yogurtnest.com<\/span><\/a><span style=\"font-weight: 400;\"> (loja virtual YOGURTNEST Online) \u00e9 independente das lojas f\u00edsicas, quer ao n\u00edvel de pre\u00e7o, como de quantidades em stock. Todas as campanhas promocionais t\u00eam stock limitado e exclusivo para comercializa\u00e7\u00e3o online.<\/span><\/p><p><span style=\"font-weight: 400;\">A YOGURTNEST apenas processa uma encomenda efectuada por um Cliente ap\u00f3s a confirma\u00e7\u00e3o do respectivo pagamento, pelo que a YOGURTNEST n\u00e3o pode garantir a disponibilidade dos artigos at\u00e9 ao in\u00edcio do mencionado processamento.<\/span><\/p><p><span style=\"font-weight: 400;\">A YOGURTNEST s\u00f3 faz expedi\u00e7\u00e3o nos dias \u00fateis. O prazo normal de expedi\u00e7\u00e3o de cada Produto n\u00e3o dever\u00e1 exceder os 6 (seis) dias \u00fateis.<\/span><\/p><p><span style=\"font-weight: 400;\">Caso a sua encomenda seja expedida pelos CTT, ou por uma transportadora (TNT, DHL, ou outra) e o Cliente n\u00e3o a possa receber no momento previsto para a respetiva entrega, quaisquer custos de envio adicionais ser\u00e3o da responsabilidade do Cliente.<\/span><\/p><p><span style=\"font-weight: 400;\">Caso se verifique indisponibilidade de qualquer Produto encomendado, a YOGURTNEST contactar\u00e1 o cliente caso o prazo de entrega ou o pre\u00e7o do artigo se altere sendo que a encomenda s\u00f3 prosseguir\u00e1 ap\u00f3s consentimento dado pelo Cliente.<\/span><\/p><p><span style=\"font-weight: 400;\">Em caso de indisponibilidade absoluta de stock do Produto encomendado, a YOGURTNEST poder\u00e1 propor ao Cliente o fornecimento de um Produto de qualidade e pre\u00e7o equivalentes, caso exista, sendo que, tamb\u00e9m neste caso, a encomenda s\u00f3 prosseguir\u00e1 ap\u00f3s consentimento dado pelo Cliente.<\/span><\/p><p><span style=\"font-weight: 400;\">Em caso de indisponibilidade absoluta de stock do produto encomendado, e n\u00e3o sendo poss\u00edvel propor ao Cliente qualquer produto de qualidade e pre\u00e7o equivalentes ou n\u00e3o tendo este dado o seu consentimento para a altera\u00e7\u00e3o da encomenda inicialmente efectuada, a YOGURTNEST proceder\u00e1 ao reembolso dos montantes pagos pelo Cliente, no prazo m\u00e1ximo 14 (catorze) dias ap\u00f3s a comunica\u00e7\u00e3o do cancelamento.<\/span><\/p><p><span style=\"font-weight: 400;\">Qualquer atraso verificado na expedi\u00e7\u00e3o de artigos, face \u00e0s datas de estimativa apresentadas, n\u00e3o confere ao Cliente direito a qualquer indemniza\u00e7\u00e3o.<\/span><\/p><p><span style=\"font-weight: 400;\">11 \u2013 Cancelamentos, Trocas e Devolu\u00e7\u00f5es<\/span><\/p><p><span style=\"font-weight: 400;\">O Cliente poder\u00e1 cancelar a sua encomenda em qualquer momento at\u00e9 \u00e0 expedi\u00e7\u00e3o da mesma, com direito ao reembolso de todas as quantias pagas. A partir da recep\u00e7\u00e3o da encomenda pelo Cliente, este poder\u00e1 exercer o seu direito de livre resolu\u00e7\u00e3o nos termos legalmente previstos e abaixo indicados, nomeadamente, no Decreto-Lei n.\u00ba 24\/2014, de 14 de Fevereiro.<\/span><\/p><p><span style=\"font-weight: 400;\">O n\u00e3o pagamento da encomenda no prazo de 4 (quatro) dias subsequentes \u00e0 data em que a mesma foi definitivamente efetuada implica o cancelamento autom\u00e1tico da mesma.<\/span><\/p><p><span style=\"font-weight: 400;\">Nos termos do disposto no Decreto-Lei n.\u00ba 7\/2004 de 7 de Janeiro (com as altera\u00e7\u00f5es conferidas pelo Decreto-Lei n.\u00ba 62\/2009, de 10 de Mar\u00e7o e pela Lei n.\u00ba 46\/2012, de 29 de Agosto), relativa ao com\u00e9rcio electr\u00f3nico, a YOGURTNEST reserva-se o direito de cancelar unilateralmente a encomenda sempre que se verifique erro de programa\u00e7\u00e3o, defeito de funcionamento dos computadores da YOGURTNEST bem como no de a proposta contratual chegar deformada ao seu destino e o erro incidir sobre um elemento essencial do contrato.<\/span><\/p><p><span style=\"font-weight: 400;\">De acordo com a legisla\u00e7\u00e3o aplic\u00e1vel, a YOGURTNEST possibilita a troca ou devolu\u00e7\u00e3o (resolu\u00e7\u00e3o do contrato) de artigos, no prazo m\u00e1ximo de 14 (catorze) dias a contar da data da sua recep\u00e7\u00e3o pelo Cliente, sem pagamento de indemniza\u00e7\u00e3o e sem necessidade de indicar o motivo.<\/span><\/p><p><span style=\"font-weight: 400;\">O Cliente tem o direito de resolver o contrato sem incorrer em quaisquer custos no prazo de 14 (catorze) dias a contar do dia seguinte ao dia: (i) em que o Cliente ou um terceiro por si indicado, que n\u00e3o seja o transportador, adquire a posse do bem ou no caso (ii) em que o Cliente ou um terceiro por si indicado, que n\u00e3o seja o transportador, adquire a posse f\u00edsica do \u00faltimo bem quando o consumidor tenha encomendado v\u00e1rios bens numa \u00fanica encomenda e os bens sejam entregues separadamente.<\/span><\/p><p><span style=\"font-weight: 400;\">A fim de exercer o seu direito de livre resolu\u00e7\u00e3o, o Cliente dever\u00e1 comunicar a sua decis\u00e3o de resolu\u00e7\u00e3o do contrato por meio de uma declara\u00e7\u00e3o inequ\u00edvoca dirigida para um dos meios de comunica\u00e7\u00e3o presentes na Condi\u00e7\u00e3o 1.<\/span><\/p><p><span style=\"font-weight: 400;\">Para que o prazo de resolu\u00e7\u00e3o seja respeitado, basta que a comunica\u00e7\u00e3o referente ao exerc\u00edcio do direito livre de resolu\u00e7\u00e3o seja enviada antes do termo do prazo de resolu\u00e7\u00e3o.<\/span><\/p><p><span style=\"font-weight: 400;\">Em caso de resolu\u00e7\u00e3o, o Cliente ser\u00e1 reembolsado por todos os pagamentos efetuados, excluindo os eventuais custos da entrega, sem demora injustificada e, em qualquer caso, no m\u00e1ximo 14 (catorze) dias a contar ap\u00f3s o dia em que a YOGURTNEST receber os produtos devolvidos.<\/span><\/p><p><span style=\"font-weight: 400;\">Os reembolsos ser\u00e3o realizados usando o mesmo meio de pagamento que foi usado pelo Cliente na transac\u00e7\u00e3o inicial, salvo acordo expresso em contr\u00e1rio da parte do mesmo.<\/span><\/p><p><span style=\"font-weight: 400;\">A YOGURTNEST desde j\u00e1 informa que poder\u00e1 reter o reembolso at\u00e9 ter recebido os bens devolvidos, ou at\u00e9 que o cliente apresente prova do envio dos bens, consoante o que ocorrer primeiro.<\/span><\/p><p><span style=\"font-weight: 400;\">O Cliente deve devolver os bens, sem demora injustificada e o mais tardar 14 (catorze) dias a contar do dia em que informou a YOGURTNEST da livre resolu\u00e7\u00e3o do contrato, considerando-se que o mesmo \u00e9 respeitado se o Cliente devolver os bens antes do termo desse prazo de 14 (catorze) dias.<\/span><\/p><p><span style=\"font-weight: 400;\">Caso deseje proceder \u00e0 troca de artigos, o Cliente poder\u00e1 contactar o Apoio ao Cliente Yogurtnest.com, que lhe fornecer\u00e1 todas as informa\u00e7\u00f5es sobre o processo de troca. O Cliente n\u00e3o dever\u00e1, em caso algum, enviar para a YOGURTNEST os artigos sem ter efectuado um contacto pr\u00e9vio pois os mesmos n\u00e3o ser\u00e3o recepcionados.<\/span><\/p><p><span style=\"font-weight: 400;\">Na devolu\u00e7\u00e3o e na troca de artigos o Cliente deve respeitar as seguintes condi\u00e7\u00f5es:<\/span><\/p><ol><li><span style=\"font-weight: 400;\">a)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">Restitui\u00e7\u00e3o dos artigos em bom estado, com embalagem original completa e acompanhados do respectivo tal\u00e3o de caixa ou factura original;<\/span><\/li><li><span style=\"font-weight: 400;\">b)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">N\u00e3o s\u00e3o aceites trocas ou devolu\u00e7\u00f5es de bens perec\u00edveis que sejam suscet\u00edveis de se deteriorarem pelo simples facto de se proceder a uma devolu\u00e7\u00e3o ou que pela sua natureza contenham prazos de validade inferiores ao prazo aqui previsto para devolu\u00e7\u00e3o de Produtos;<\/span><\/li><li><span style=\"font-weight: 400;\">c)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">N\u00e3o se aceitam trocas ou devolu\u00e7\u00f5es de artigos confeccionados de acordo com especifica\u00e7\u00f5es do Cliente ou manifestamente personalizados.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">Ap\u00f3s contacto com Apoio ao Cliente e lhe serem dadas as indica\u00e7\u00f5es de devolu\u00e7\u00e3o, poder\u00e1 enviar-nos o artigo devidamente acondicionado, com embalagem original para a morada constante na Condi\u00e7\u00e3o 1.<\/span><\/p><p><span style=\"font-weight: 400;\">Todos os artigos ser\u00e3o verificados \u00e0 chegada ao nosso servi\u00e7o e s\u00f3 ser\u00e3o aceites para troca ou devolu\u00e7\u00e3o aqueles que respeitarem as condi\u00e7\u00f5es de devolu\u00e7\u00e3o.<\/span><\/p><p><span style=\"font-weight: 400;\">O Cliente ter\u00e1 que suportar os custos com envios decorrentes de trocas ou devolu\u00e7\u00f5es de bens.<\/span><\/p><p><span style=\"font-weight: 400;\">A YOGURTNEST n\u00e3o reconhece o direito \u00e0 livre resolu\u00e7\u00e3o do contrato nas seguintes situa\u00e7\u00f5es:<\/span><\/p><ol><li><span style=\"font-weight: 400;\">a)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">Fornecimento de bens confecionados de acordo com especifica\u00e7\u00f5es do consumidor ou manifestamente personalizados;<\/span><\/li><li><span style=\"font-weight: 400;\">b)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">Fornecimento de bens que, por natureza, n\u00e3o possam ser reenviados ou sejam suscet\u00edveis de se deteriorarem ou de ficarem rapidamente fora de prazo;<\/span><\/li><li><span style=\"font-weight: 400;\">c)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">Fornecimento de bens selados n\u00e3o suscet\u00edveis de devolu\u00e7\u00e3o, por motivos de prote\u00e7\u00e3o da sa\u00fade ou de higiene quando abertos ap\u00f3s a entrega;<\/span><\/li><li><span style=\"font-weight: 400;\">d)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">Fornecimento de bens que, ap\u00f3s a sua entrega e por natureza, fiquem inseparavelmente misturados com outros artigos.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">Ficam, desde j\u00e1, exclu\u00eddos do direito de livre de resolu\u00e7\u00e3o os seguintes tipos de produtos:<\/span><\/p><ol><li><span style=\"font-weight: 400;\">a)<\/span><span style=\"font-weight: 400;\"> \u00a0<\/span> <span style=\"font-weight: 400;\">Produtos Frescos, alimentos para beb\u00e9s, suplementos alimentares, e quaisquer outros bens aliment\u00edcios.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">12 \u2013 Garantia dos Bens de Consumo<\/span><\/p><p><span style=\"font-weight: 400;\">Nos termos do disposto no Decreto-Lei n.\u00ba 67\/2003, de 8 de Abril, com altera\u00e7\u00f5es introduzidas pelo Decreto-Lei n.\u00ba 84\/2008, de 21 de Maio, todos os produtos comercializados em<\/span><a href=\"https:\/\/www.yogurtnest.com\/\"> <span style=\"font-weight: 400;\">www.yogurtnest.com<\/span><\/a><span style=\"font-weight: 400;\"> est\u00e3o abrangidos por uma garantia de conformidade dos bens correspondente a um per\u00edodo de 2 (dois) anos.<\/span><\/p><p><span style=\"font-weight: 400;\">No entanto, a aplica\u00e7\u00e3o do regime da garantia de bens de consumo dever\u00e1 ser adaptada \u00e0 natureza dos bens comercializados pela YOGURTNEST.<\/span><\/p><p><span style=\"font-weight: 400;\">Assim, produtos tais como frescos, alimentos para beb\u00e9s, suplementos alimentares, e quaisquer outros bens aliment\u00edcios (bens perec\u00edveis com uma dura\u00e7\u00e3o limitada, como o iogurte), t\u00eam, necessariamente, prazos de validade inferiores que n\u00e3o est\u00e3o cobertos pelo regime presente no Decreto-Lei n.\u00ba 67\/2003, de 8 de Abril.<\/span><\/p><p><span style=\"font-weight: 400;\">Caso o produto adquirido apresente defeito, o Cliente dever\u00e1 comunicar a situa\u00e7\u00e3o \u00e0 YOGURTNEST, informando o n\u00famero da sua encomenda e a descri\u00e7\u00e3o do mau funcionamento. Os custos com a devolu\u00e7\u00e3o ou recolha de artigos dentro do per\u00edodo da garantia ser\u00e3o suportados pela YOGURTNEST.<\/span><\/p><p><span style=\"font-weight: 400;\">Ap\u00f3s a recep\u00e7\u00e3o do artigo nas instala\u00e7\u00f5es da YOGURTNEST ser\u00e1 feita a verifica\u00e7\u00e3o e, em caso comprovado de qualquer falta de conformidade, o artigo ser\u00e1 substitu\u00eddo. Neste caso, a YOGURTNEST proceder\u00e1 \u00e0 substitui\u00e7\u00e3o do Produto e far\u00e1 um novo envio para a morada do Cliente sem qualquer custo adicional.<\/span><\/p><p><span style=\"font-weight: 400;\">13 \u2013 Legisla\u00e7\u00e3o Aplic\u00e1vel<\/span><\/p><p><span style=\"font-weight: 400;\">Todas as compras efectuadas no <\/span><i><span style=\"font-weight: 400;\">website<\/span><\/i><span style=\"font-weight: 400;\"> www.yogurtnest.com encontram-se sujeitas \u00e0 legisla\u00e7\u00e3o portuguesa. Qualquer conflito ou diverg\u00eancia de interpreta\u00e7\u00e3o das Condi\u00e7\u00f5es Gerais de Contrata\u00e7\u00e3o e Utiliza\u00e7\u00e3o ser\u00e1 submetido ao Tribunal portugu\u00eas competente.<\/span><\/p><p><span style=\"font-weight: 400;\">Caso o Cliente se encontre fora de Portugal Continental, a YOGURTNEST desde j\u00e1 informa que qualquer processo judicial deve ser encaminhado para os Tribunais Portugueses.<\/span><\/p><p><span style=\"font-weight: 400;\">14 \u2013 Entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios<\/span><\/p><p><span style=\"font-weight: 400;\">No termos do disposto no artigo 18.\u00ba da Lei n.\u00ba 144\/2015, de 8 de Setembro, informamos que, em caso de lit\u00edgio, qualquer Utilizador ou Cliente tem a possibilidade de recorrer \u00e0s seguintes entidades:<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Centro de Arbitragem de Conflitos de Consumo de Lisboa<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">http:\/\/www.centroarbitragemlisboa.pt\/<\/span><\/p><ol start=\"2\"><li><span style=\"font-weight: 400;\"> Centro de Arbitragem de Conflitos de Consumo do Vale do Ave\/Tribunal Arbitral<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">http:\/\/www.triave.pt\/<\/span><\/p><ol start=\"3\"><li><span style=\"font-weight: 400;\"> CIAB \u2013 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo (Tribunal Arbitral de Consumo)<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">http:\/\/www.ciab.pt\/<\/span><\/p><ol start=\"4\"><li><span style=\"font-weight: 400;\"> CNIACC \u2013 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">http:\/\/www.arbitragemdeconsumo.org\/<\/span><\/p><ol start=\"5\"><li><span style=\"font-weight: 400;\"> Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">http:\/\/www.centrodearbitragemdecoimbra.com<\/span><\/p><ol start=\"6\"><li><span style=\"font-weight: 400;\"> CIMAAL \u2013 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Conflitos de Consumo do Algarve<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">http:\/\/www.consumidoronline.pt\/<\/span><\/p><ol start=\"7\"><li><span style=\"font-weight: 400;\"> Centro de Informa\u00e7\u00e3o de Consumo e Arbitragem do Porto<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">http:\/\/www.cicap.pt<\/span><\/p><ol start=\"8\"><li><span style=\"font-weight: 400;\"> Centro de Arbitragem de Conflitos de Consumo da Madeira<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">http:\/\/www.srrh.gov-madeira.pt\/<\/span><\/p><p><span style=\"font-weight: 400;\">Em caso de lit\u00edgio de consumo online, o consumidor poder\u00e1 ainda recorrer \u00e0 Plataforma Europeia de Resolu\u00e7\u00e3o de Lit\u00edgios em Linha, dispon\u00edvel em\u00a0<a href=\"http:\/\/ec.europa.eu\/consumers\/odr\">http:\/\/ec.europa.eu\/consumers\/odr<\/a>.<\/span><\/p>","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-32701","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and Conditions - YogurtNest<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yogurtnest.com\/en\/termos-e-condicoes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - YogurtNest\" \/>\n<meta property=\"og:description\" content=\"YOGURTNEST Website General Terms and Conditions &nbsp; 1 \u2013 \u201cwww.yogurtnest.com\u201d Domain Ownership The website www.yogurtnest.com is owned by PRIMALYNX - SUSTAINABLE SOLUTIONS, LDA. 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